The radiator looks amazing and even they don’t send you instructions, it’s very easy to install.
However they took a lot of time sending the product and after a month before they sent me the radiator I saw in their website they put in offer this product so it was like £15 cheaper. As in other places they are happy to return the difference, I’ve asked them to do it for me but the say no and oly offered to send a voucher for the next buy. A bit not useful as their products are really pricely and you are not buying every month something else from them.
A but dissapointed because they made me wait more than a month for my radiator and during that time then went on sale but they didin’t wanted to offered me that sale.
Thank you, Vanessa, we are delighted that your Radiator Cover looks amazing and that it was easy to fit. NB. We do have simple instructions online, if they are ever required.
We do quote 3-6 weeks when customers require a made to order finish and size and you actually received your Radiator Cover within 5 weeks. We did offer a very slightly larger cover from stock, for next day delivery, but you preferred to wait for the exact & tailor-made size.
We do run promotions and had just started one a day earlier and the difference for you, was £12, to which we offered double that as a store voucher as a goodwill gesture, via Email, & which you could have used in any of our stores (Lighting, Furniture, Wall Panels, Shelves etc) to which you didn’t reply?
Thank you again, we are really happy that you are delighted with your purchase.
Kind regards,
The Radiator Covers Shop Team
The brackets were easy to fit and gave given us the look we wanted with the shelf, no sign of any fixings. Would definitely purchase again.
Highly recommend. Great covers and excellent service. Used several times. Very happy.
We are really pleased with our cubes radiator cover, it looks fab 👍
As impressive was the customer service, all my questions and inquiries were responded to in a efficient and friendly manner by Monika
Thank you very much for the review David, very much appreciated.
I am so pleased that you are happy with the Radiator Cover and our customer service and I will be delighted to assist with any future requirements.
Best regards,
Monika
Your adverts did not remotely convey the sheer craftsmanship of this cover, nor how heavy and substantial, and beautifully finished it would be.
In a world of over promising, it's nice to encounter a company that underpromises and overdelivers.
Very happy with it.
Thanks,
Mat